Homeowners increasingly ask whether a remodeler uses subcontractors or an in-house crew - not because one is objectively better, but because they want to know who's actually going to be in their home. Neither answer is wrong; what matters is transparency.
If you use trusted subs, saying so plainly - and noting how long you've worked with them - builds more trust than staying vague. Homeowners aren't put off by subcontractors; they're put off by feeling like the answer was dodged.